Terms of Service
Please review these terms and conditions carefully before booking appliance repair services or utilizing our website.
1. Agreement to Terms
Welcome to Griffin Appliance Repair (“we”, “our”, or “us”). By accessing our website at https://griffinappliancerepairsavannah.com/ or scheduling an on-site appliance repair service across Savannah, Griffin, and surrounding Georgia locations, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, please refrain from using our services.
2. Services Provided
We provide professional residential appliance diagnostic, maintenance, and repair services. Our certified field technicians service major household appliances, including refrigerators, washers, dryers, dishwashers, and ovens. All service requests are subject to technician availability and geographic dispatch limits.
3. Pricing, Estimates, and Payments
We maintain a policy of complete transparency and upfront flat-rate pricing:
- Service Call / Diagnostic Fee: A standard diagnostic fee may apply to inspect your appliance and determine the root cause of malfunction.
- Upfront Quotes: Before any physical repair work begins, our technician provides a clear, written flat-rate estimate covering labor and parts.
- Payment Terms: Payment is due in full immediately upon completion of the service visit unless prior written arrangements have been established.
4. Warranties and Guarantees
We stand behind the quality of our craftsmanship and replacement parts:
- Repair Warranty: We offer a limited warranty on parts and labor associated with the specific repair performed. Details are provided on your final invoice.
- Exclusions: Warranties do not cover separate, unrelated malfunctions, misuse, customer negligence, or damages caused by power surges or external utility issues.
5. Customer Responsibilities and Access
To ensure safe and efficient service delivery, customers agree to:
- Provide clear, unobstructed physical access to the appliance requiring service.
- Ensure a safe working environment free of hazards for our certified technicians.
- An adult (18 years or older) must be present at the service location throughout the duration of the appointment.
6. Limitation of Liability
Griffin Appliance Repair shall not be held liable for indirect, incidental, or consequential damages arising from pre-existing appliance wear, hidden structural defects, or delays caused by parts availability or severe weather conditions across our service regions.
7. Contact Information
If you have any questions or concerns regarding these Terms of Service, please reach out directly to our team:
- Business Name: Griffin Appliance Repair Savannah & Griffin GA
- Primary Address: 102 S Hill St, Griffin, GA 30223
- Phone: (770) 555-0199
- Website: https://griffinappliancerepairsavannah.com/